What should the customer know about your pricing (e.g., discounts, fees)?
Standard service calls are $60.00 plus parts everything has a warranty parts 1 yr service call labor 90 days
What is your typical process for working with a new customer?
Letting them know exactly what’s wrong and the best option at the cheapest price
What education and/or training do you have that relates to your work?
Hands on experiences for 17 yrs learning something new everyday
How did you get started doing this type of work?
Started with my dad 17yrs ago at 14, learned pretty much everything there is to know
What types of customers have you worked with?
Residential, commercial, business owners, realty companies, home builders, etc.
Describe a recent project you are fond of. How long did it take?
Repairs on commercial jobs, installs for major companies
What advice would you give a customer looking to hire a provider in your area of work?
Always get multiple quotes from companies or contractors
What questions should customers think through before talking to professionals about their project?
How much is in their budget and find out what the basic nature of their problem SHOULD cost